Shipping Policy

 

Shipping Policy

Thank you for visiting and shopping at [Jakobi.London]!
Below are the terms and conditions that constitute our Shipping Policy.

Processing Time

  • All orders are processed within [5 business days].
  • Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

You will receive a shipment confirmation email with tracking information as soon as your order has been dispatched.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Shipping [X-Y business days] $[X.XX]
Expedited Shipping [X-Y business days] $[X.XX]
International Shipping [X-Y business days] Calculated at checkout

Note: Delivery delays can occasionally occur due to factors beyond our control (e.g., weather, customs clearance, or carrier delays).

International Shipping Policy

We ship to most countries worldwide. However, international shipments may be subject to import taxes, duties, and customs fees, which are not included in our prices or shipping rates. These charges are the buyer's responsibility.

We recommend contacting your local customs office for further details before placing your order.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link to track your package. Please note that it may take 24-48 hours for the tracking information to update.

Damaged or Lost Packages

  • Damaged Shipments: If your package arrives damaged, please contact us immediately at [Your Support Email] with photos of the damaged product and packaging.
  • Lost Shipments: If your tracking number shows your package as delivered but you haven’t received it, please contact us within [5 days] so we can investigate further.

Wrong Address

Please double-check your shipping address at checkout.

  • If the address is incorrect or incomplete, and the package is returned to us, you will be responsible for additional shipping costs.
  • We are not responsible for orders lost due to incorrect shipping information.

Contact Us

If you have any questions or concerns about your shipment, please don’t hesitate to contact our support team at:
Email: [Jakevarney05@gmail.coml]
Phone: [07944749635]